Purpose

All activities and people are directed by and find meaning in a purpose that goes beyond financial performance to create a positive impact on the world and purposeful advantage for the organisation.

Ecosystems

The organisation has open ecosystems. It is a seamless network of highly autonomous, interdependent units that increasingly includes customers, suppliers, communities and a flexible workforce. It challenges traditional notions of hierarchy and the idea that the organisation is a self-contained entity.

Adaptbility

The organisation seeks, anticipates and welcomes change, embracing a state of ongoing flux as the ‘new normal’. As the pace of 21st century change accelerates, the organisation employs ways of working that proactively anticipate potential adjustments, ensuring its flexibility and nimbleness to adapt at pace.

Real empowerment

The organisation carefully manages authority, decision-making and autonomy to bring the best out of each member, fostering a spirit of entrepreneurship.

Leadership

Leaders are ‘connective leaders’, acting as catalysts and conductors, facilitating connections and creating a diverse environment where people can be inspired and authentic, and where change and people can flourish.